HALFWAY HOUSE MANAGER ON DUTY TODAYS DATE VISIT START TIME SHIFT VOLUME PARKING LOT: FREE FROM TRASH AND DEBRIS 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES OUTDOOR LIGHTING: CLEAN, BUG FREE, IN WORKING ORDER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES OUTDOOR SIGNAGE, AWNINGS, SIDING: CLEAN, BUG FREE, IN WORKING ORDER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES DUMSTER AREA: CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES DUMSTER USAGE: TOO EMPTY/TOO FULL 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: OVERALL ENTIRE AREA CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES TABLES, CHAIRS, BASES CLEAN AND PROPERLY PLACED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES OUTDOOR HOST STAND CLEAN AND ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES MENUS CLEAN & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SILVERWARE & PLATE SETUPS STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES GLASSWARE STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES PAPERGOODS & CONDIMENTS STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES OUTDOOR PLANTS & LANSCAPING WELL KEPT 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: GLASS DOORS & WINDOWS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES DECOR CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES FLOOR & RUG CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES LIGHTING CLEAN & IN WORKING ORDER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: CLEAN & ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES IN HOUSE & TAKEOUT MENUS STOCKED AND CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES PENS & BUSINESS CARDS STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES REGISTERS, POS, PHONES CLEAN AND CLUTTER FREE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: SOAP DISPENSERS FILLED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES PAPER TOWELS FILLED (IF APPLICABLE) 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SINKS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES MIRRORS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES WALLS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BATHROOM STALLS CLEAN & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES FLOORS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES LIGHTS CLEAN & IN WORKING ORDER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SMELL: CLEAN AND FRESH 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES FAUCETS AND TOILETS CLEAN AND WORKING 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: WINDOWS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES DRAPES, BLINDS CLEAN & DUST FREE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES AIR DUCTS, VENTS CLEAN & DUST FREE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES TABLES, BASES, CHAIRS & DECOR CLEAN & IN WORKING ORDER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES LIGHTS CLEAN & IN WORKING ORDER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES FLOORS, CARPETS & RUGS SWEPT & CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES OVERALL ATMOSPHERE, MUSIC LEVEL, LIGHTING, DECOR, FEEL 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SEASONAL DECOR REMOVED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES OVERALL RESTAURANT SMELL 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES COMFORTABLE TEMPERATURE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: CLEAN, ORGANIZED & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BUS PANS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SILVERWARE, PLATES, NAPKINS, CONDIMENTS STOCKED & BINS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SPRAY BOTTLES FILLED & LABELED, TOWELS CLEAN / GREEN WIPES STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: CUPS STOCKED / CLEAN & ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES STORAGE AREA CLEAN & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES PAPERGOODS STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES COFFEE, CREAMER, SUGAR STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SODA & COFFEE MACHINES CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES COUNTERS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: DRINKS ATTRACTIVE & WELL GARNISHED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BARTENDER POURS ACCURATE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BEER PRICE COST % 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BARTENDER RINGING IN ORDERS IN TIMELY FASHION 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR COOLER TEMPS ACCURATE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR MIRRORS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR WELLS CLEAN, ORGANIZED & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR ITEMS LABELED & DATED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES PAPERGOODS STOCKED & ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES LIQUOR SHELVES CLEAN, ORGANIZED & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES REACH IN COOLERS CLEAN, ORGANIZED & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR TOP, FACE AND RAILS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BEER TAP LINE CLEANING SCHEDULE CONSISTENT 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES LIQUOR INVENTORY PUT AWAY 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES FOOD & DRINK MENUS CLEAN & STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR MATS & FLOOR CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR DISH AREA CLEAN & ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES SPRAY BOTTLES FILLED & LABELED AND/OR GREEN WIPES STOCKED & CLEAN TOWELS IN USE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES GLASS TENDER CLEAN INSIDE & APPROPRIATE CHEMICALS FULLY STOCKED (DAILY) 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES GLASSWARE CLEAN & ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BAR TABLES, CHAIRS/STOOLS, BASES CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES KENO TICKETS & PENCILS STOCKED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES REGISTER/PHONES/KENO MACHINES CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BUS PANS CLEAN 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: APPEARANCE/HYGIENE OF MOD 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES APPEARANCE/HYGIENE OF STAFF 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES STAFFED ACCURATELY FOR VOLUME 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES MORAL OF FOH STAFF / STAFF HAPPY & UPBEAT 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES STAFF COMRODERIE / WORK WELL TOGETHER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES STAFF/MOD SERVICE & ATTITUDE WITH GUESTS 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES STAFFS' OVERALL FOOD & BEVERAGE STEPS OF SERVICE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES BARTENDER HOSPITALITY/FRIENDLINESS/REPORT WITH GUESTS BY NAME 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES GUEST SATISFIACTION 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES INITIAL RESERVATION, GUEST GREETING, SEATING (HOST) 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES HOST ANSWERING PHONE CORRECTLY 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES STAFF KNOWLEDGE TO MAKE MENU RECOMMENDATIONS, UPSELL, INFORM ABOUT SPECIALS, ETC. 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES CHECKS PRESENTED NICELY & PROCESSED AND RETURNED IN A TIMELY MANNER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES APPROPRIATE PLATES & SILVERWARE DISTRIBUTED FOR ALL FOOD SERVICE 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: CASH/BANK AUDIT 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES CALL PAYROLL SPECIALIST TO GET FEEDBACK ON PAYROLL ADMIN TASKS INVOICES, DEPOSITS, PAYROLL BEING HANDLED IN TIMELY MANNER EACH DAY 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES EOD COMPLETED AT THE END OF EACH SHIFT 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES OFFICE SPACE CLEAN & ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES ALL DAILY PAPERWORK IN ORDER 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES APPROPRIATE SIGNAGE & LICENSES VISIBLE & UP TO DATE (QUARTERLY) 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES HEALTH/ALLERGEN & RESPONSIBLE SERVICE OF ALCOHOL CERTIFICATIONS UP TO DATE (QUARTERLY) 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES EMPLOYEE PUNCHES ARE CHECKED DAILY 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES KENO DEPOSITS MADE WEEKLY 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES LOCKER ROOMS/BREAK AREAS CLEAN & ORGANIZED 1: NEEDS IMPROVEMENT 2: MEETS EXPECTATIONS 3: EXCEEDS EXPECTATIONS CORRECTIONS NEEDED? NO YES NOTES: INITIALS Send
